Marc Livesey

Fort Lauderdale, FL 33312

me@marclivesey.com

 

 

Highly experienced in communications and networking with managerial experience.

               See available screenshots for more information

 

OBJECTIVE:

To advance my career in the communications and networking fields with the opportunity to manage a telecom department. With both a data and communications back ground, I am a valuable asset to an organization with a national footprint or large scale environment.  I have the unique ability to be self motivated and can accomplish duties and tasks without having to be directly supervised. In addition I have developed trouble shooting skills and an analytical train of thought.

 

SUMMARY OVERVIEW:

20 years experience in telecommunications and networking service industry to include ACD, Voip, call accounting and system management. Network experience includes training on Cisco, Vanguard/Motorola and Adtran. Network topologies include frame relay, point to point and mpls. Past experience includes management of service departments and daily operations to include in house networking and scheduling. Oversight of installations and training of customers and technicians. Leadership skill training with U.S. Army to include controlling high pressure situations. Always looking for ways to create a proactive environment.

 

EXPERIENCE:

               05/2005 to 02/2008          First NLC Financial Services

               Senior Telecom Engineer and acting  Telecom Manager

Maintain 75+ offices and operations centers PBX system. Responsible for 2500+ users communications needs. Trouble shoot, adds, moves and changes. Responsible for designing voip network and designing global numbering scheme for future networking offices with voip. Responsible for design and implementation of disaster recovery for voice network.

Responsible for monitoring retail office network consisting of over 100 + circuits. Design and install oai gateway to track trunk usage, system manager and acd packages. Installed Linux based network monitoring system. Knowledgeable on  t1 and ds3 Cisco and Adtran routers. Managed three other individuals for days to day operations and telecom billing. Scheduled and maintained contact with vendors and carriers.

Installed several software packages to turn the telecom department into a proactive and productive unit.

              

               9/1995 - 04/2005                             Inter-tel Technologies    Deerfield fl.

               Systems Engineer

Maintained network, train and teach on latest software and hardware, technical support for technicians and clients, integrate communications with networks, custom design communications systems, troubleshoot data and voice circuits.

Well versed on voice over ip applications and trouble shooting. Extensive knowledge on frame relay and point to point, trouble shooting and configurations. Knowledgeable on acd systems and reporting. Ivr, smdr, and cti applications installation and setup.

              

               10/1994 - 9/1995                            North American Utilities              Ft.Lauderdale fl.

               Service Manager

Schedule technicians; manage network, order equipment and parts. Small company with multiple hat scenarios.

              

               10/1988 - 10/1994            A-Telcom Inc.    Ft.Lauderdale fl.

               Service Manager

               Started as a cable puller in the telecom industry.

               Became service manager after 4 years. Installed communications systems and started working on computer systems.

 

 

EDUCATION:

12/1998  NT v 40 administration

               Certification

               Microsoft workstation certified

 

3/1999   NT v 40 technical support            

               Microsoft server certified

              

6/1999   Inter-tel PBX networking           

               Certification

Install, design and trouble shoot networked communications systems.

Configure t-1/pri utilizing point to point circuits or frame relay circuits.

 

6/1999   Networking Essentials  

               Microsoft certification

 

7/1999   Tcp /Ip 

               Certification

               Training on networking protocols

              

               12/1999  Inter-tel Voice over ip 

               Certification

               Install and implement voice over ip and router systems. Mgcp,sip and rtp protocols.

               Includes fxo/fxs, digital interface,t-1/pri

              

10/2001  Cisco Network Administration

               Professional

              

4/2003   Vanguard managed solutions (Motorola / Vanguard routers)         

               Certification

               Trained on routers configuration and trouble shooting

              

12/2004  A-plus

               Certification

              

10/2004  CTP (convergence telephony professional) Certification

 

               03/2005  5000 series ip based soft switch certified

 

02/2008  Cisco Certified Network Associate course

              

AFFILIATIONS:

                11/1999 - Present             American Legion active member

              

SKILLS:

Skill Name                                            Skill Level       Experience                           Last Used

Communications                                  Expert               Currently used                     20 years

Adtran CSU/DSU                                  Expert               Currently used                     15 years

Several voicemail systems                  Expert               Currently used                     15 years

T-1 /pri                                                  Expert               Currently used                     15 years

Certified several telephone systems  Expert               Currently used                     15 years

Cisco routers                                        Intermediate    Currently used                     10 years

Voice over IP                                        Expert               Currently used                     10 years

Comp-tia CTP                                       Expert               Currently used                     4 years

Vanguard / Motorola                            Intermediate    Currently used                     5 years

 Sentito carrier class voip gateway     Intermediate      Currently used                    3 years

 Audiocodes voip gateways                 Intermediate      Currently used                    5 years

 

ADDITIONAL INFORMATION:

Army National Guard for 7 years with honorable discharge.