Marc Livesey
Fort Lauderdale, FL 33312
me@marclivesey.com
Highly experienced in communications and networking with managerial experience.
See available screenshots for more information
OBJECTIVE:
To advance my career in the communications and networking fields with the opportunity to manage a telecom department. With both a data and communications back ground, I am a valuable asset to an organization with a national footprint or large scale environment. I have the unique ability to be self motivated and can accomplish duties and tasks without having to be directly supervised. In addition I have developed trouble shooting skills and an analytical train of thought.
SUMMARY OVERVIEW:
20 years experience in telecommunications and networking service industry to include ACD, Voip, call accounting and system management. Network experience includes training on Cisco, Vanguard/Motorola and Adtran. Network topologies include frame relay, point to point and mpls. Past experience includes management of service departments and daily operations to include in house networking and scheduling. Oversight of installations and training of customers and technicians. Leadership skill training with U.S. Army to include controlling high pressure situations. Always looking for ways to create a proactive environment.
EXPERIENCE:
05/2005 to 02/2008 First
NLC Financial Services
Senior Telecom Engineer and acting Telecom Manager
Maintain 75+ offices and operations centers PBX system. Responsible for 2500+ users communications needs. Trouble shoot, adds, moves and changes. Responsible for designing voip network and designing global numbering scheme for future networking offices with voip. Responsible for design and implementation of disaster recovery for voice network.
Responsible for monitoring retail office network consisting of over 100 + circuits. Design and install oai gateway to track trunk usage, system manager and acd packages. Installed Linux based network monitoring system. Knowledgeable on t1 and ds3 Cisco and Adtran routers. Managed three other individuals for days to day operations and telecom billing. Scheduled and maintained contact with vendors and carriers.
Installed several software packages to turn the telecom department into a proactive and productive unit.
9/1995 - 04/2005 Inter-tel Technologies Deerfield fl.
Systems Engineer
Maintained network, train and teach on latest software and hardware, technical support for technicians and clients, integrate communications with networks, custom design communications systems, troubleshoot data and voice circuits.
Well versed on voice over ip applications and trouble shooting. Extensive knowledge on frame relay and point to point, trouble shooting and configurations. Knowledgeable on acd systems and reporting. Ivr, smdr, and cti applications installation and setup.
10/1994 - 9/1995 North American Utilities Ft.Lauderdale fl.
Service Manager
Schedule technicians; manage network, order equipment and parts. Small company with multiple hat scenarios.
10/1988 - 10/1994 A-Telcom Inc. Ft.Lauderdale fl.
Service Manager
Started as a cable puller in the telecom industry.
Became service manager after 4 years. Installed communications systems and started working on computer systems.
EDUCATION:
12/1998 NT v 40 administration
Certification
Microsoft workstation certified
3/1999 NT v 40 technical support
Microsoft server certified
6/1999 Inter-tel PBX networking
Certification
Install, design and trouble shoot networked communications systems.
Configure t-1/pri utilizing point to point circuits or frame relay circuits.
6/1999 Networking Essentials
Microsoft certification
7/1999 Tcp /Ip
Certification
Training on networking protocols
12/1999 Inter-tel Voice over ip
Certification
Install and implement voice over ip and router systems. Mgcp,sip and rtp protocols.
Includes fxo/fxs, digital interface,t-1/pri
10/2001 Cisco Network Administration
Professional
4/2003 Vanguard managed solutions (Motorola / Vanguard routers)
Certification
Trained on routers configuration and trouble shooting
12/2004 A-plus
Certification
10/2004 CTP (convergence telephony professional)
Certification
03/2005 5000 series ip based soft switch certified
02/2008 Cisco Certified Network Associate course
AFFILIATIONS:
11/1999 - Present American Legion active member
SKILLS:
Skill Name Skill Level Experience Last Used
Communications Expert Currently used 20 years
Adtran CSU/DSU Expert Currently used 15 years
Several voicemail systems Expert Currently used 15 years
T-1 /pri Expert Currently used 15 years
Certified several telephone systems Expert Currently used 15 years
Cisco routers Intermediate Currently used 10 years
Voice over IP Expert Currently used 10 years
Comp-tia CTP Expert Currently used 4 years
Vanguard / Motorola Intermediate Currently used 5 years
Sentito carrier class voip gateway Intermediate Currently used 3 years
Audiocodes voip gateways Intermediate Currently used 5 years
ADDITIONAL INFORMATION:
Army National Guard for 7 years with honorable discharge.